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Terms and Conditions


User Agreement

These terms and conditions apply to all purchases made from ProLog Cycling.


1. Orders & Delivery:

All orders placed through this web site are subject to confirmation and acceptance by ProLog Cycling. ProLog Cycling may vary prices at any time.  ProLog Cycling or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to service availability. Where the service and/or goods are not available you will be notified of this by ProLog Cycling as soon as possible and ProLog Cycling will endeavour make the goods and/or services available in via another means.  Delivery is handled via a third party website and as such users should familiarise themselves with their terms and conditions which can be found at http://www.e-junkie.com/ej/terms.htm


1. Refunds:

ProLog Cycling believes in secure eCommerce and will provide a 30 day money back guarantee for the products and services that are bought online.  In order to be eligible for the money back guarantee we must be notified within 30 days and we can only refund money paid. ProLog Cycling has an extensive dispute resolution process that must be exhausted before any refunds are issued. All refund applications will be carefully considered and given at the discretion of ProLog Cycling.


3. Prices & Payment:

For each online order, you must pay the applicable price for the relevant goods confirmed by ProLog Cycling at that time.  All financial transactions are hosted through www.paypal.com.au.  The Paypal full terms and conditions can be found at

https://cms.paypal.com/au/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_full&locale.x=en_AU

At this stage we can only accept payments using the methods stated in the Orders & payment section of this web site.  Payment must be cleared before the goods are dispatched.


4. Products

All our software products are created free from virusus, we cannot guarantee the condition of the product on arrival, so therefore ProLog Cycling recommends scanning for virus infection with a third party virus software.


5. Images and Graphics

ProLog Cycling aims to include up-to-date images and/or graphics of all of the goods on this

website. However, our picture of the goods may differ from the actual goods slightly.


6. Privacy

ProLog Cycling will comply with ProLog Cycling's Privacy Statement. ProLog Cycling will not reveal your personal information to external organizations except for the purposes of fulfilling your order.


7. Liability

Any liability of ProLog Cycling in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of ProLog Cycling be limited to:

1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and

2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.


8. Changes To Terms

Each order is governed by the terms and conditions current when the order is placed. ProLog Cycling may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.


9. Applicable Law

All purchases, and these terms and conditions, are subject to the laws of Queensland, Australia.


Exclusion and limitation of liability

TO THE FULL EXTENT PERMITTED BY LAW WE HEREBY EXCLUDE ALL CONDITIONS AND WARRANTIES NOT EXPRESSLY SET OUT HEREIN. EXCEPT AS SPECIFICALLY SET FORTH IN ELSEWHERE IN THIS AGREEMENT, WE MAKE OR GIVE NO EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR

TRADE PRACTICE, WITH RESPECT TO ANY GOODS OR SERVICES PROVIDED UNDER OR INCIDENTAL TO THIS AGREEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US, OUR RESELLERS, AGENTS, REPRESENTATIVES OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY

WAY INCREASE THE SCOPE OF THE EXPRESS WARRANTIES HEREBY GIVEN, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.


1. Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.

2. In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.


Important note:

In the event that this agreement constitutes a supply of goods or services to a consumer as defined in the Trade Practices Act 1974 or any other national, State or Territory legislation (the Acts) nothing contained in this agreement excludes, restricts or modifies any condition, warranty or other obligation in relation to this agreement and the goods and you where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon you pursuant to any of the Acts, our sole liability for breach of any such condition, warranty or other obligation, including any consequential loss which you may sustain or incur, shall be limited (except as otherwise specifically set forth herein) to:

a. in relation to goods

i. the replacement of the goods or the supply of equivalent goods or payment of the cost of

replacing the goods or acquiring equivalent goods; or

ii. the repair of the goods or payment of the cost of having the goods repaired;

b. in relation to services

i. the supplying of the services again; or

ii. The payment of the cost of having the services supplied again as in each case we may elect.